Technology and innovation are expected to be the key differentiators in providing quality services to the trade, said Mr. L. Radhakrishnan, Chairman of Jawaharlal Nehru Port Trust, at the Golden Jubilee celebration of Federation of Freight Forwarders Association of India (FFFAI) held on Dec 2-3.“More standardization of procedures with adoption of advanced technology and coordination between Port, Customs, CHAs and other stakeholders are the service providers who will be able to deliver quality services,” he stated.
FFFAI is the apex body of 24 Custom House Agents Associations and sole representative of more than 3,500 Custom House Agents and Freight Forwarders in India who are engaged in freight forwarding, shipping and logistics – controlling 90% of India’s logistics trade employing more than a lakh people.
Established in 1962 by former Union Minister of Finance late Morarjee Desai by the name Federation of Customs Clearing Agents Associations of India it is now called FFFAI.
Mr. Diwakar Gupta and former Managing Director of Oracle India Deepak also spoke. Guest of Honour C. S. Prasad, Chief Commissioner of Customs, Mumbai Zone II, said: ‘Custom House Agent and Customs are partners, both play an important role for the growth of trade’.
In his welcome address, Mr. Shantanu Bhadkamkar, Chairman, FFFAI, observed that “Golden Jubilee is a great time to look back and celebrate what one has achieved”. He expressed confidence about the industry’s growth in future: “We desire to excel our past performance and expand our horizons. Looking ahead, I believe the best is yet to come”.
Mr. Bhadkamkar also launched the FFFAI-SBI co-branded ATM Imprest Card, first of its kind in India. The unique feature of this card is that the FFFAI member company gets control of disbursement of cash to the staff, the workload and the responsibility of the company’s cashier is taken over by the bank’s ATM and staff in turn has convenience of drawing cash from the closest ATM.
HONOURS
FFFAI honoured Inspector of Police Kishore Kumar Keshav Shinde for his act of bravery, presence of mind and strong will power he displayed during the 26/11 terror attack for which he was recommended for ‘Presidents Police Medal for Gallantry.’ Mr. Ramesh Mahale, who was honoured for his thorough and flawless investigation in the 26/11 Mumbai terror attack case, is a recipient of Director General of Police Medal for Unblemished Service for 15 consecutive years and President’s Police Medal for Meritorious Service.
Mr. Naval Mehta, Advisor, FFFAI, founder member, and past President and Advisor, were also honoured on this occasion.
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